The Renters Rights Act 2025 will require landlords to register on a national database and join a new Ombudsman Scheme. Learn how the system works, when it starts, and what it means for your rental properties.

What the New Landlord Database Involves

Under the Renters Rights Act 2025, all landlords will be required to register their details and each property they let on a national database. This register will be open to tenants, local authorities, and enforcement bodies.

The database aims to improve transparency within the private rental sector and make it easier for tenants to check whether a landlord is properly registered. Each registration will include key property details and a unique reference number.

Landlords who fail to register may face fines or other penalties once the system goes live. The Government has indicated that the database will launch in late 2026.

For full guidance, visit the UK Government’s Renters Rights Act guide.

The Role of the Ombudsman Scheme

The Act also introduces a new Ombudsman Scheme designed to resolve disputes between landlords and tenants without the need for court action. The Ombudsman will have the authority to make binding decisions, including compensation orders, and can require landlords to take corrective action when complaints are upheld.

Joining the scheme will be mandatory for all landlords once it launches. The Ombudsman’s decisions will be enforceable, providing tenants with an alternative to lengthy legal proceedings.

How Landlords Can Prepare Now

Although registration and membership are not yet open, landlords should start gathering the information they will need to register their properties. This includes proof of ownership, tenancy agreements, and up-to-date safety certificates.

By preparing early, landlords can avoid potential delays or penalties once the scheme becomes active. For further advice, visit our Renters Rights Hub or contact our Property Law team.

Want to get ahead of the new landlord database and Ombudsman Scheme?

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If you would like tailored guidance on what you may need to register, how the Ombudsman process could affect dispute handling and what to update in your letting paperwork, our Property Law team can help you plan your next steps. Contact us in Dorchester, Bridport, Weymouth or Portland, call 01305 771 000, or get in touch via the form.

About the author:

Picture of Cherise Luke-Bennett

Cherise Luke-Bennett

Cherise qualified as a solicitor in 2000 and has lived and worked in Dorset throughout her career. Cherise specialises in a number of areas: Matrimonial – divorce, separation, pre-nuptial and cohabitation agreements, financial settlements on divorce and separation including pension sharing. Children – helping separated parents resolve issues regarding the arrangements for their children Civil disputes – Inheritance disputes, personal injury, boundary disputes Residential conveyancing- the buying and selling of homes and flats.

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