Understanding landlord rules on holding and security deposits is crucial. Learn about the Tenancy Deposit Scheme, landlord rights and obligations to ensure compliance.
Landlord handing over new house keys - Essential Landlord Rules on Holding and Security Deposits

Understanding Landlord Rules on Holding Deposits

In the UK, the rules surrounding holding deposits on rental properties are governed by the Tenant Fees Act 2019. Understanding these rules is crucial for both landlords and tenants to ensure compliance and avoid disputes.

What is a Holding Deposit?

A holding deposit is a sum of money paid by a prospective tenant to a landlord or letting agent to reserve a rental property before the tenancy agreement is signed. It shows the tenant’s intention to proceed with the rental and gives the landlord some security that the tenant is serious about the property.

Under the Tenants Fees Act 2019, the holding deposit is capped at a maximum of one weeks rent. This means regardless of the rent amount; the landlord cannot charge more than one week rent as a holding deposit.

When Can a Landlord Keep the Holding Deposit?

A landlord is entitled to keep the holding deposit under specific circumstances. These circumstances include:

  • False and Misleading Information: When a tenant provides false or misleading information during the application process that affects their suitability for the property. This can include things such as lying about income or failing a right-to-rent check.
  • Tenant Withdrawals: When a tenant decides not to proceed with the tenancy after paying the holding deposit.
  • Tenant Fails to Take Reasonable Steps: When a tenant fails to take necessary actions to enter into the tenancy agreement. For example, not providing the required documentation in a reasonable timeframe

When Must the Holding deposit be Refunded?

If the tenancy agreement is signed, the holding deposit should either be refunded to the tenant or used towards the first month’s rent or security deposit. If the landlord decides not to proceed with the tenancy or fails to enter into the agreement within the 15 days “deadline for agreement” (or another agreed time frame), the holding deposit must be returned to the tenant.

Landlords must provide tenants with clear information about why the holding deposit is being retained if not refunded. This would include a written explanation, typically within seven days of making that decision.

Security Deposit Laws

In the UK, the rules surrounding security deposits are primarily governed by the Housing Act 2004 and subsequent legislation including the Deregulation Act 2015 and the Tenant Fees Act 2019. These laws aim to protect tenants and ensure fairness in the private rental sector.

Tenant Deposit Protection Schemes

All landlords and letting agents in the UK who take a security deposit in the UK must protect it in a government approved Tenancy Deposit Protection (TDP) scheme within 30 days of receiving it. Examples of some approved schemes in the UK are Deposit Protection Service, MyDeposits and Tenancy Deposit Scheme.

The purpose of these schemes is to ensure that the tenants deposit is safeguarded and that disputes about deductions are resolved fairly.

How much can my security deposit be?

The Tenants Fees Act 2019 introduced a cap on the amount of security deposit a landlord can request. For tenancies where the annual rent is less than £50,000, the deposit is capped at five weeks rent. For tenancies with an annual rent over £50,000 or more, the cap is six weeks rent. This deposit must be refunded in full at the end of the tenancy, provided the tenant has met the terms of the tenancy agreement.

A recent example of a landlord not abiding with the rules set out in the Tenant fees Act 2019 with regards to a holding/security deposit, was with a case involving letting agency in London. Bal Real Estate Ltd charged the applicant £1,000 as a holding deposit although the rent advertised was just £1,400. This is substantially above the 1 weeks rent cap under the Tenants Fees Act 2019.

The contract also requested a security deposit of £3,576, which again, is substantially more than the cap of 5 weeks set out in the Act. The Agency admitted their breach but wanted to keep one weeks’ worth of the holding deposit. The applicant was not happy with this and took the agency to a property tribunal, where she was successful.

For more information about this case visit: https://thenegotiator.co.uk/news/regulation-law-news/letting-agency-breaks-law-after-charging-tenants-1000-holding-deposit/

Managing Deposits

If there is a disagreement between the landlord and the tenant over the return of a deposit, the TDP schemes offer a free dispute resolution service. This is designed to be quicker and less costly than going to court.

For this to happen, both parties will need to provide evidence, such as the tenancy agreement, check-in/check-out inventories, and any correspondence relating to the deposit.

For tenants, the main things to ensure is that your deposit is protected within 30 days and that you receive the prescribed information. Always keep records of all correspondence and check-in in/check-out reports.

For Landlords, you must make sure you comply with all deposit related obligations. Use the TDP schemes correctly and provide all the required information to avoid disputes and potential penalties.

Clear communication with tenants is vital as it ensures legal compliance, trust, timely resolution of issues and tenant retention. It benefits both landlords and tenants by fostering a mutually respectful and legally sound environment.

We are committed to supporting you:

At Nantes, our experienced team offers expert advice on landlord rules, including the Tenancy Deposit Scheme and rental compliance. For tailored guidance, call us on 01305 425100 or 01308 422313 or via our contact page.

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About the author:

Picture of Jack Stickley

Jack Stickley

Jack joined Nantes as a Trainee Solicitor in July 2024, having completed his Bachelor of Laws Degree at Bournemouth University. He is currently completing his LPC alongside his training contract, and as part of his first seat within the Private Client team, will be assisting the Solicitors with various work in relation to Wills and Trusts, the Administration of Estates and other private client work

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